FAQ

Certainly! With your subscription to the Sana Gourmet Box, you have the opportunity to pause, change the frequency, delivery date, and cancel your order at any time
You will receive your Sana Yummy Box within 3 to 5 business days in Quebec and Ontario, and within 5 to 8 business days in the rest of Canada.
It is not necessary. A third-party carrier will leave your box in front of your doorstep or in a secure location as much as possible. No signature is required.
The wonderful Sana team prepares your orders with meticulous care. Each order is packed with dry ice and insulation during the summer season to maintain the temperature of your delicious chocolate treats.
Online subscription is the most advantageous way to enjoy Sana treats. This option grants you access to discounted prices, free delivery, and exclusive flavors! Explore our ambassador program to unlock additional benefits.
The customizable box comes in two sizes: the small box and the large box. These options allow you to freely choose from various treats to add to your order without any restrictions. On the other hand, the pre-built box offers you a selection of 4 pre-made box options that satisfy your craving for gourmet delights, curated by Sana's Sweet Team.